PRIVACY

Computer Aided E-Learning’s privacy policy and procedures for managing client-related information have been created with the understanding that Internet technologies and Internet-based business methods are constantly evolving, with the objective of satisfying needs and adapting to new opportunities provided by developing technologies. As a result, Computer Aided e-Learning’s policies and procedures are subject to change.

In the rendering of services to its clients, Computer Aided eLearning acquires stores and transmits communications and client reports, considered private and sensitive. Parts of this information – such as name, address, telephone number and credit card data – is required by Computer Aided eLearning in order to establish service with its clients. Other information – such as the conditions of the client’s account, choice of services and records – is created and maintained by Computer Aided eLearning during the normal course of the provision of services.

Computer Aided eLearning also uses cookies, which are small portions of information that a website can store in a designated file of a user’s computer for several purposes. For example, Computer Aided eLearning uses the cookies in the platform pages of the products sold online to register customer information required for the order form. At a later time, this information is transferred to an internal database of the Computer Aided eLearning sales department for the purpose of follow-up. Additionally, Computer Aided eLearning may save clients’ e-mails and other communications as a necessary procedure for the transmission and remittance of said communications.

DATA PROTECTION

An underlying principle of the protection of personal data is that every person has the right to access the personally identifiable information stored. In accordance with the provisions of article 5 of the Organic Law on the protection of Personal Data (LOPD), in order to collect a person’s data it is necessary that express and unequivocal information be given about the purpose and location of said information.

The user is informed that personal data gathered through formularies online will become part of an automated file under the responsibility of Computer Aided eLearning, and will be treated according to the current legislation on data protection, for the purpose of maintaining the services rendered and/or realization of the products/services offered.

Personal details may be communicated to third parties without the consent of the parties concerned when this communication responds to a need for the development, fulfillment and control of the provision of services and/or the realization of the product, and is limited to this purpose, as established in article 11.1 of the Organic Law 15/1999, of the 13th of December, on the protection of Personal Data (LOPD). In order to exercise the rights to access, impugn, rectify, cancel or oppose the data, the necessary formularies must be completed.

The user should complete all of the fields in the web’s formularies with truthful, complete and updated information, with the exception of optional data. To the contrary, Computer Aided eLearning may reject the application for registration. The purpose of this treatment is the transmission of information that Computer Aided eLearning considers of interest to the user, related with the products and services provided by its group of companies. The user may exercise his/her right to access, impugn, rectify, cancel and oppose personal data, at any time, by notification addressed to Computer Aided eLearning, San Francisco de Borja 18, Gandia (Valencia) Spain, CP 46701 with CIF A-46.154.225, in conformity with the Organic Law 15/1999 of the 13th of December, on the protection of Personal Data (LOPD), without prejudice to the right to indemnification that the Law recognizes in the case of non-fulfillment.

Organic Law 15/1999 of the 13th of December, on the protection of Personal Data (LOPD) establishes than the applicant that intends to exercise this right must send a request to the department responsible for the protected files, including:

– Full name.
– Photocopy of one’s personal identity card or any other lawful means for accrediting one’s identity.
– Request in writing.
– Provision of an address for the purpose of receiving notifications.
– Date.
– Applicant’s signature.
– Documents which accredit the request, if necessary.

USE OF THE CUSTOMER’S PERSONAL INFORMATION

Computer Aided eLearning may share data about its customers with selected associates to, for example, provide information to clients about products that could be of interest, to facilitate information about software offered by its associates, and to provide information about its system, new products and improvements. Additionally, Computer Aided eLearning may share information related with the use of its website, concerning visits made to Computer Aided eLearning’s web through links from third-party publicity agencies, with the aim of managing Computer Aided eLearning’s Internet-based advertising, in its own sites as well as through those of others. To this end, Computer Aided eLearning, and those with whom the information is shared, rate some of the pages visited in Computer Aided eLearning’s website by use of pixel tags (also called clear gifs). The information collected through the use of these pixel tags is not individually identifiable.

EXIT OPTION AND MODIFICATIONS

Clients may opt to stop receiving the advertisements of new or improved products from Computer Aided eLearning and its associates by sending a written request to cliente@cae.net. Said request should identify the service provided by Computer Aided eLearning to the client, domain name (if applicable), contact information and date the service was acquired. However, clients may not choose to stop receiving information from Computer Aided eLearning that is essential to the maintenance and/or updating of the client’s accounts or system information.

The possibility to opt out of the management program is also offered in Privacy Option Out. The majority of clients will be able to access their personal information and modify it through their personal online control panel/account information page.

DIVULGATION OF COMMUNICATIONS AND CUSTOMER INFORMATION

Computer Aided eLearning will not divulge its clients’ personal and account information in any way, with the exception of reason to believe that the divulgation of said information is necessary to identify, contact or exercise legal action against whosoever may cause damage or interfere with the copyrights of Computer Aided eLearning, clients of Computer Aided eLearning, or others, or when Computer Aided eLearning believes in good faith that the law requires said divulgation. Neither will Computer Aided eLearning reveal to third parties, except for the reasons established below, the contents of any e-mail nor other electronic communication maintained or transmitted between Computer Aided eLearning and its clients. The circumstances under which Computer Aided eLearning may divulge the electronic communications of its clients are:

1. For the purpose of providing services to its clients.
2. To protect the legitimate interests of both Computer Aided eLearning and its clients.
3. When cooperation is required with lawful interceptions, search warrants or other judicial proceedings that Computer Aided eLearning determines, at its sole discretion, to be valid or applicable.
4. When it is necessary to provide said communications to an authorized law enforcement agency, such as when Computer Aided eLearning inadvertently obtains contents apparently related with the perpetration of a crime.

Computer Aided E-learning declines any intention to censor, edit or become involved in a permanent revision or vigilance of the communications stored in or transmitted through its facilities by clients or others. Nevertheless, Computer Aided eLearning will revise, suppress or block access to communications that may be prejudicial to Computer Aided eLearning, its clients or third parties. The circumstances under which Computer Aided eLearning will bring an action to court include, but are not limited to, real or potential breach of Computer Aided eLearning’s Acceptable Use Policy.